Privacy Policy

UniSong Creator Studio ("UniSong," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at unisongcreator.com or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email, phone number, user type)
• Register as a creator or brand on our platform
• Communicate with us via email or other channels
• Book a call through our scheduling tool

This may include your name, email address, phone number, company name, social media profile URLs, and any other information you choose to provide.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referring website or source

1.3 Creator Profile Data

For creators in our network, we collect and store publicly available social media data including follower counts, engagement metrics, content categories, and audience demographics. This data is used solely for creator-brand matching purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Match creators with brand campaign opportunities
• Respond to your inquiries and communicate with you
• Process transactions and send related information
• Send administrative information, updates, and marketing communications (with your consent)
• Monitor and analyze usage trends to improve user experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Between brands and creators. When facilitating a campaign, we share relevant profile information between the brand and creator parties involved. Only information necessary for the campaign is shared.
• Service providers. We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., email services, analytics, payment processors). These providers are contractually obligated to protect your information.
• Legal requirements. We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for 24 months. Creator profile data is retained for as long as the creator remains in our network. You may request deletion of your data at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies, Tracking & Analytics

We use only two categories of cookies and similar technologies: strictly-necessary local storage that remembers your consent choice, and analytics cookies set by Google Analytics 4 (measurement ID G-152SDN52K3) after you opt in through our consent banner. Analytics is loaded under Google Consent Mode v2 with tracking-adjacent storage defaulted to denied, so no identifying cookies are set until you accept. We do not use advertising, retargeting, or behavioral-profiling cookies.

You can change your choice at any time by clicking "Cookie Preferences" in the site footer, or by clearing the unisong-consent-v1 entry from your browser's local storage. For the full inventory of cookies we set, lifetimes, third-party services, and browser-level controls, see our dedicated Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites or services (e.g., Cal.com for scheduling, social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at legal@unisongcreator.com.

9. International Data Transfers

UniSong Creator Studio is operated by 杭州市拱墅区悠歌信息咨询工作室 (registered in the People's Republic of China, Unified Social Credit Code 92330105MABR8RQ04D), with its headquarters in Hangzhou, China and an additional operational office overseas. Your data may be transferred to and processed in either location. We ensure that any cross-border transfers comply with applicable data protection laws, including the Personal Information Protection Law of the People's Republic of China (PIPL), and the Australian Privacy Act 1988 and GDPR where applicable.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website at least 30 days before they take effect. Your continued use of our services after such notice constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

UniSong Creator Studio
Email: legal@unisongcreator.com
Hangzhou Office: No. 138, Building 4, Tongxie Rd., Uptown, Hangzhou, Zhejiang, China